Refund Policy
Effective Date: 17th July 2025
Last Updated: 17th July 2025
Thank you for visiting CJ Hilditch’s website. Please read this Refund Policy carefully before making a purchase through the external links provided on this site.
Third-Party Sales Platform
All book purchases, whether physical or digital, are processed and fulfilled by Amazon and Kindle Direct Publishing (KDP). As such, CJ Hilditch does not handle or process any transactions, payments, shipments, or refunds directly through this website.
Returns and Refunds
Because this website does not sell directly, the following situations are not eligible for refunds via this site. If you purchased one of my books through Amazon or Kindle, your refund or return eligibility is governed by Amazon’s return policy, which can vary depending on the type of product (e.g., print book vs. Kindle eBook) and your region.
Please visit the applicable Amazon return center for more information: returns
Need Assistance?
While we cannot issue refunds ourselves, we’re happy to help guide you to the right resource. If you’re unsure how to process a return on Amazon or are experiencing difficulties, feel free to contact us for support.
Contact: CJ Hilditch
Email: cjhilditch.author@gmail.com
Subject: “Refund Assistance”
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.